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Privacy Policy

This Privacy Policy ("Privacy Policy") outlines how Xtenza Tech Pvt Ltd ("Xtenza Tech", "we", "our", or "us"), acting as a data controller, handles the personal data (defined below) we collect, receive, and store from individuals using our web browser extension, Smartadblocker (the "Extension").

We've developed this Privacy Policy because your privacy is paramount to us. It explains our online data practices and the choices you have concerning the collection and use of your personal data in connection with the Extension. "Personal Data" refers to any information that, either alone or when combined with other data, can identify an individual. This includes, but is not limited to, names, personal profiles, email addresses, physical addresses, or other contact information.

This Privacy Policy is an integral part of our End User License Agreement ("EULA"), which is available for review within the Extension or on our website at https://smartadblocker.com/end-user-license-agreement. Any capitalized terms not defined herein will carry the meaning ascribed to them in the EULA.

1. How do we collect Personal Data and for what purposes?

1.1 When you download and install Smartadblocker:

Upon downloading our Extension, we automatically collect your IP address and device information. This data is essential for delivering the core services of Smartadblocker to you. The legal basis for this collection is the performance of our contractual obligations to you as outlined in our End User License Agreement (EULA).

1.2 When you contact us:

Should you choose to send us feedback, submit a query, or reach out to us for support, we will collect the Personal Data you provide. This typically includes your name and email address, along with any other information you include in your communication. We will strictly use this information to provide the service or support you have requested. The legal basis for this collection is the performance of our contractual obligations to you.

1.3 When you use the "Share with Friends" feature:

Smartadblocker may offer a feature allowing you to share a link to the Extension via a third-party service, such as social media platforms (e.g., Facebook) ("Third-Party Account"). The unique URL you share will contain a referral code. If a new user downloads Smartadblocker using your shared link, we will be notified of your successful referral. This referral information is used solely to provide you with insights into your Extension usage and to allow us to anonymously track the effectiveness of referrals. Please note that to utilize this feature, you will need to log in to your respective Third-Party Account. Xtenza Tech Pvt Ltd does not collect your Third-Party Account login credentials or any associated information. Your use of any Third-Party Account in conjunction with this feature is governed by the privacy policies of that specific service provider. The legal basis for collecting this referral information is the performance of our contractual obligations related to providing this feature.

1.4 Log Files:

We utilize log files to help us understand and improve the Extension's performance. The information contained within these log files includes:

  • Browser and Operating System Details: Information about the type of web browser and operating system you are using.
  • Extension Version: The specific version of Smartadblocker that is installed.
  • Ad Display Information (for relevant features): Details about advertisements that have been displayed, such as whether an ad was shown, its dimensions, the website where it appeared, the timestamp of the display, and the ad provider.
  • Service Performance Metrics: Data related to the effectiveness of Smartadblocker for individual users, including the number of ads blocked, tracking codes blocked, and pop-ups suppressed.

The legal basis for collecting this personal information is the performance of our contractual obligations to you, ensuring Smartadblocker functions as intended.

1.5 Browse Information:

Smartadblocker collects information about the websites you visit, search engine results pages, clickstream data (the sequence of pages viewed), and details about the content you have viewed. This collection is essential to ensure the accurate and effective operation of our ad-blocking functionalities.

We may also provide this Browse Data to third parties for their own analytical purposes, such as market research and analytics. Crucially, all Browse Data undergoes a rigorous filtering process to remove any identifiable Personal Data before it is processed or shared with third parties, ensuring your privacy.

2. Disclosure of your Personal Data

To effectively provide and improve the services outlined in this Privacy Policy, and only to the extent necessary, we may disclose your Personal Data to Xtenza Tech Pvt Ltd's agents, service providers, and affiliated entities. These third parties may include, but are not limited to, technology providers, analytics service providers, and infrastructure partners who assist us in the operation and enhancement of Smartadblocker.

We may also share your Personal Data when required to comply with Xtenza Tech Pvt Ltd's legal obligations, such as responding to a court order or other legal processes, fulfilling requests from regulatory bodies, governmental authorities, or any other legally enforceable demand within India or internationally.

Furthermore, we may share your Personal Data with any prospective or actual corporate purchaser, to the extent permitted by law, as part of a merger, acquisition, sale of assets, or a transition of service to another provider. This also applies in situations of insolvency, bankruptcy, or receivership, where personal data may be transferred as an asset of Xtenza Tech Pvt Ltd.

For Residents of the European Union (EU) / European Economic Area (EEA):
Please be aware that some of our affiliates and third-party service providers, including those involved in the processing of your data, may be located in territories outside the EU/EEA, including India. In such cases where we transfer your Personal Data to a country not deemed to offer an adequate level of data protection by the European Commission, Xtenza Tech Pvt Ltd will implement appropriate safeguards. These safeguards typically include the use of Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful mechanisms, to ensure your Personal Data receives a level of protection equivalent to that granted within the EU/EEA.

3. Data Retention

We will retain the information we collect from you for as long as it is necessary to fulfill the purposes detailed in this Privacy Policy. All data retention practices will strictly adhere to the applicable laws and regulations in force, including those relevant to Xtenza Tech Pvt Ltd's operations in India.

4. Your Rights

To the extent that you provide us with Personal Data, and depending on your geographic location (such as India or the European Union) and the nature of your interactions with Smartadblocker, you may be entitled to exercise the following rights regarding your Personal Data:

  • Right to Information: We strive for transparency. We have made detailed information about how we collect and use your Personal Data readily available to you in this Privacy Policy, so you do not need to specifically request it.
  • Right to Access: You have the right to request a copy of the Personal Data we have collected about you. Where technically feasible and applicable, we will provide this information in a portable, machine-readable, and easily usable format.
  • Right to Rectification: You can request the correction of any Personal Data about you that is inaccurate, incomplete, or out of date.
  • Right to Erasure (Right to be Forgotten): You may request the deletion of your Personal Data when it is no longer necessary for the purposes for which we collected it, or for other lawful reasons.
  • Additional Rights: Depending on applicable data protection laws (such as India's Digital Personal Data Protection Act, 2023, and the EU's GDPR), you may have additional rights, including:
    • Right to Object to Processing: To object to certain processing activities of your Personal Data.
    • Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights:
To make a request regarding your Personal Data, please email us or write to us as provided in the "Contact Information" section below. We may ask for specific information from you to help us verify your identity and ensure the security of your data. In accordance with applicable laws, you may be entitled to authorize an agent to submit requests on your behalf; such agents will be required to confirm their identity and authority. We are committed to ensuring that you can exercise your rights without discrimination.

For convenience, you may also be able to access, review, modify, and delete certain account profile information directly by logging into your account within the Smartadblocker Extension and editing your details.

5. Limits on Your Privacy Rights and Choices

In certain situations, your ability to exercise your privacy rights and choices may be limited. This can occur, for instance, where fulfilling your request would:

• Impair the rights and freedoms of other individuals.
• Prevent us from providing a service you have specifically requested.
• Hinder our ability to comply with our legal obligations or enforce our legal rights (e.g., as per Indian laws or international regulations that apply to Xtenza Tech Pvt Ltd).

If you are not satisfied with how we address your request concerning your rights, you may submit a complaint by contacting us as provided in the "Contact Information" section below. Depending on your place of residence (e.g., India, EU, or other jurisdictions), you may also have the right to lodge a complaint with a relevant data protection regulator in your location of residence or work, or where you believe a violation of your data protection rights has occurred.

6. Links to and Interaction with Third-Party Products

The Smartadblocker Extension may allow you to interact with, or contain links to, websites, products, and services provided by third parties that are not owned or controlled by Xtenza Tech Pvt Ltd (each referred to as a "Third-Party Provider"). While Smartadblocker includes features designed to protect you from certain data collection practices by Third-Party Providers, we are not responsible for the privacy practices or the content of these Third-Party Providers. It is important to note that a Third-Party Provider may still collect Personal Data from you when you interact with their services. Therefore, we strongly encourage you to review the terms and conditions and privacy policy of every Third-Party Provider that you choose to use or interact with.

7. Children's Privacy

Smartadblocker is not designed or intended to attract individuals under the age of 16 years. Consequently, Xtenza Tech Pvt Ltd does not knowingly collect Personal Data from anyone we understand to be under 16 years of age. If we become aware that we have inadvertently collected Personal Data from a child under 16, we will take immediate steps to delete that information. If you believe that we may have any such information, please contact us at [email protected].

8. Security

The security of your Personal Data is of utmost importance to Xtenza Tech Pvt Ltd. We adhere to generally accepted industry standards and implement appropriate administrative, physical, and technical safeguards to protect the Personal Data submitted to us. These measures are designed to prevent unauthorized access, disclosure, alteration, and destruction. However, it is crucial to understand that no method of transmission over the Internet, or method of electronic storage, is entirely 100% secure. Therefore, while we strive to employ commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security or confidentiality. If you have any questions or concerns about the security of the Smartadblocker Extension, please do not hesitate to contact us at [email protected].

9. Our "Do Not Track" Notice (Applicable to various privacy signals)

At present, Xtenza Tech Pvt Ltd does not actively respond to or take any specific action regarding web browser "Do Not Track" signals or other similar mechanisms that allow consumers to express a choice about the collection of personally identifiable information concerning their online activities over time and across third-party websites or online services. We may permit third parties, including entities that provide us with analytics tools, to collect personally identifiable information about an individual consumer's online activities across different websites and over time when they use the Smartadblocker Extension.

10. Contact Information

Xtenza Tech Pvt Ltd reserves the right, at its sole discretion, to modify this Privacy Policy at any time. Should you have any questions or concerns regarding Smartadblocker's Privacy Policy or the handling of your Personal Data, or if you wish to exercise any of your data protection rights, please reach out to us:

By Email: [email protected]

By Regular Mail:
Xtenza Tech Pvt Ltd.
10 / 1-3,
Coimbatore - 641302,
India.